Privacy Policy

1. Data Collection

We collect personal information that you provide directly to us when using our services, including your name, email address, phone number, billing address, and payment information. This data is necessary to process your mobile plan subscriptions and provide customer support.

We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and usage patterns. This helps us improve our services and ensure optimal website performance.

All data collection is conducted with your explicit consent and is limited to what is necessary for providing our mobile services and maintaining our business relationship with you.

2. Cookies Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for website functionality, while optional cookies help us analyze site traffic and improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality and your ability to access specific features.

We use session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period to remember your preferences and improve your user experience.

3. Analytics and Tracking

We utilize analytics tools to understand how visitors interact with our website and services. This information helps us identify areas for improvement and optimize the user experience. All analytics data is anonymized and aggregated to protect your privacy.

Third-party analytics providers may process data on our behalf under strict confidentiality agreements. We ensure that all partners comply with GDPR requirements and maintain appropriate data protection standards.

You have the right to opt out of analytics tracking at any time through your browser settings or by contacting us directly using the information provided below.

4. Data Security and Storage

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits.

Your data is stored on secure servers located within the European Economic Area or in jurisdictions with adequate data protection standards. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

5. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request limitation of processing your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data for specific purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

6. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These partners are contractually obligated to maintain the confidentiality and security of your data.

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Any data sharing is limited to what is necessary for service delivery and is conducted under strict data protection agreements.

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

7. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. Any significant changes will be communicated through our website and, where appropriate, via email notification.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, please discontinue use of our services and contact us to discuss your concerns.

8. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the following information:

We are committed to addressing your privacy concerns promptly and will respond to all inquiries within 30 days. For urgent matters, please contact us by phone during business hours.